Booking failures
Flight and hotel prices and availability change rapidly. It's possible that your booking might have failed due to one of the following reasons:
The flight or hotel may be sold out for the dates you are trying to book.
The price of the hotel or flight may have changed due to dynamic pricing.
We recommend you to try the following:
Try to search again and retry booking after waiting for 5-10 mins.
If you're still unable to book, look for an alternative flight or hotel.
Or, contact us at support@wegopro.com
Payment failures
If you see a payment failure error, it could be due to one of the following reasons:
Your payment may be declined by your bank or credit card company.
Your card may not be enabled for transactions on international websites.
Your credit card may have insufficient funds for the transaction.
Your card details may be invalid or incomplete.
We recommend you try the following:
Call your bank or the credit card company and ask them to allow transactions on WegoPro.
Make sure you have sufficient funds in your card.
Ensure that the details entered, including credit card number, expiry, Zip, and CVV are correct and valid.
Cards enrolled for Two-factor authentication will require an OTP (One-Time Password) to complete the transaction, please enter it correctly.